Sutherland Superstar – Ivonne Acosta

Sutherland has a plethora of incredible people. In acknowledgment of their efforts, we honor them being Superstars. Meet Sutherland’s latest star!

    1. How and when did you first begin working at Sutherland?

I started as regular employee on August 1st, 2002.

    1. What drives and motivates you to give your best each day?

I’m a very motivated person and I love what I do each day. Those two elements together trigger my drive.

    1. What are your top three most important accomplishments here at Sutherland?

Success, achievement, and commitment.

    1. Have you held multiple positions at Sutherland? If so, how did you get from where you started, to where you are now?

Yes, I have held few positions; I first got hired as a regular specialist, then promoted to Team Lead. Today I am a Customer Service Manager.

    1. What is your favorite thing about working at Sutherland?

Helping customers and my colleagues.

    1. Do you think there is growth potential for people who want to advance their career at Sutherland?

The opportunities have increased significantly compared to when I started.

    1. What would be your advice to someone wanting to work at Sutherland?

Be dedicated, loyal, and committed and you won’t go unnoticed.

Meet our Author!


By Debra Mason | I’m from the Paradise Island of Jamaica and was raised in the parish of St. Catherine. I graduated from the University of the West Indies Mona Campus with a B.A in Language Communication and Society. I love anywhere with water and can’t swim to save my life, but it doesn’t stop me from jumping in (life jacket and all). I enjoy spending time with family and friends, and having chill moments that help me to unwind and enjoy the simply things in life. When I’m not working, I enjoy planning trips with my friends across the country to see rivers, falls or the beach, having a barbecue cook out, or catching a movie on the big screen. I also enjoy singing and karaoke events. My motivation in life is my family, as they have played a major role in molding me into the young woman I am today.

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