Sutherland Superstar – Edward Johnson

Sutherland has a plethora of incredible people. However, we have many who are willing to go the Extra Mile. In acknowledgment of their efforts, we honor them being Superstars. Meet Sutherland’s latest star.

  1. How and when did you first begin working at Sutherland?


During the housing crisis of 2008, I had been laid off from my position as a Mortgage Banker. I was living in Rochester, NY at the time, and was directed to Sutherland through a job fair. I told myself at the time that I just needed something for now until something better came along. Little did I know at that time, that Sutherland would become the best employer I’ve ever worked for!

  1. What drives and motivates you to give your best each day?


Family is what drives me! I have a wonderful family, and it’s important to me to be an example for my children. Striving to do my best every day, taking feedback, and working to implement it are behaviors I’d like my children to emulate.


  1. What are your top three most important accomplishments here at Sutherland?


My top three accomplishments are receiving the Platinum Coach Certification, being invited to Las Vegas to participate in a client quality expo, and participating in the development of six agents who went on to become amazing Team Managers within the organization.

  1. Have you held multiple positions at Sutherland? If so, how did you get from where you started, to where you are now?


I’ve been an Agent, Senior Consultant, Team Manager, and am currently a Senior Team Manager. In my nine years with Sutherland, I’ve come to recognize three key attributes of people who are successful. 1. They desire to improve on something each day. 2. Their ability to remain positive and flexible with change (change is the only constant!) 3. They accept feedback from everywhere and use it to their advantage.

  1. What is your favorite thing about working at Sutherland?


I really enjoy the fast pace of the company, and knowing that I can continue to grow my professional skills every day. Every day there is a new opportunity, or a new challenge to overcome and I’m always learning something new! Oh yeah… and I get to work from home!

  1. Do you think there is growth potential for people who want to advance their career at Sutherland?


There are tons of opportunities for advancement within Sutherland. While it isn’t something that happens overnight, I’ve had the pleasure of working with and watching dozens of people get promoted or moved into new positions. If you are dedicated to improving every day, advancement is almost assured!

  1. What would be your advice to someone wanting to work at Sutherland?


Working at any job is still “work” and working for Sutherland is no exception. You get what you put in, but the people and clients you get to work with are stellar. To me, when I started it was just a short-term job. Nine years later, it has become my career and I’m proud of the team I work with!

Meet our Author!


By Debra Mason | I’m from the Paradise Island of Jamaica and was raised in the parish of St. Catherine. I graduated from the University of the West Indies Mona Campus with a B.A in Language Communication and Society. I love anywhere with water and can’t swim to save my life, but it doesn’t stop me from jumping in (life jacket and all). I enjoy spending time with family and friends, and having chill moments that help me to unwind and enjoy the simply things in life. When I’m not working, I enjoy planning trips with my friends across the country to see rivers, falls or the beach, having a barbecue cook out, or catching a movie on the big screen. I also enjoy singing and karaoke events. My motivation in life is my family, as they have played a major role in molding me into the young woman I am today.

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