Profile the Promotion – Tim Bailey

Sutherland Global Services offers employees countless ways to learn new skills and expand their horizons. We offer extensive employee training through our professional development courses. No matter what your field of interest is, we seek to develop your innate qualities and help you achieve your goals. Spotlighted here is one of our superstars who has utilized these opportunities to further their career at Sutherland!

  1. How did you respond when you received your promotion?

When the offer was first made, I could not resist the urge to make my manager sweat a little by giving him back the pen he had offered me to sign the contract with.  When I pulled out my own pen, my lucky pen at that, he relaxed significantly!  For the rest of the day, I danced vigorously every time I was reasonably certain that nobody was looking my direction.

  1. Who is the one person in your life that you couldn’t wait to share the news with?

The first person I thought of telling first was my wife, Sabrina, as I knew she would be just as excited for me.  I held back on that, as I did want to avoid anyone from the office finding out until the formal announcement was made.  Instead, the first person I told was my two year old daughter, Eleanor – She kept my secret admirably.

  1. What do you like most about your new title?

I love finally having the chance utilize some of my theatre skills when working with agents on my team.  In the end, every call is a kind of tiny performance, and I enjoy helping my “actors” develop their skills in performing for our “audience”.

  1. How do you feel this promotion will affect your work relationships?

So far, my work relationships have been much the same as before my promotion.  The people I used to make jokes with are still the people I make jokes with, and the people who look to me for help still look to me for help.  If anything, the second category of people has grown somewhat, but I generally keep my interactions with coworkers the same as I had. We remain a team and we are all invested in each other’s success.

  1. If you could be Batman or Robin, which one would you be and why?

Oh, that is a hard question.  If I were less of a comic book geek, this would be so much easier to answer. The mind races with questions of “which Batman,” “which Robin,” “does Red Hood count,” and that is only the tip of the iceberg!  If I were to just assume that they are all fair game, then I will have to cheat and choose the only man to ever be both: Richard John “Dick” Grayson.  Prepare like Batman, improvise like Robin, and do it all with a sense of humor and style.

  1. What’s a piece of advice you’d like to offer to New Hires that could help them grow and advance within Sutherland?

Keep your ears and mind open.  You can learn something from every single person you talk to, and you owe it to yourself to learn as often as you can.

Meet our Author!

By Amber Kukiela| Amber is the Candidate Experience Specialist for Sutherland Global Services. She has a diverse background in marketing and has worked with Welch Allyn Inc. and the New York Family Business Center. She is a recent graduate of Le Moyne College where she majored in Business Marketing and minored in Philosophy and Art Administration. During her time at Le Moyne, she was a sprinter and high jumper for the NCAA track and field team. Since then, she has been running in 5k races around the Central NY area. When not running, she dabbles in photography, painting, and illustrating. She also enjoys baking and cooking and uses her coworkers as taste testers.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply