Profile the Promotion – Jhenelle Creighton

By Amber Kukiela | Amber is the Candidate Experience Specialist for Sutherland Global Services. She has a diverse background in marketing and has worked with Welch Allyn Inc. and the New York Family Business Center. She is a recent graduate of Le Moyne College where she majored in Business Marketing and minored in Philosophy and Art Administration. During her time at Le Moyne, she was a sprinter and high jumper for the NCAA track and field team. Since then, she has been running in 5k races around the Central NY area. When not running, she dabbles in photography, painting, and illustrating. She also enjoys baking and cooking and uses her coworkers as taste testers.

Sutherland Global Services offers employees countless ways to learn new skills and expand their horizons. We offer extensive employee training through our professional development courses. No matter what your field of interest is, we seek to develop your innate qualities and help you achieve your goals. Spotlighted here is one of our superstars who has utilized these opportunities to further their career at Sutherland!


  1. What do you see in your future here at Sutherland?

Sutherlands vision is to be the premier and preferred provider of Technology Enabled and Business Process Outsourcing services in our chosen markets. I am behind this vision and I see myself positively impacting, continuing to grow within my company and helping to achieve this vision. I also aspire to be an account manager which would gear me a step closer to achieve this goal.

  1. Name one thing that you’ve had to overcome in your previous title. How did you overcome it?

I had to overcome the difficulty of saying ‘no’ to people until I learned to better set my priorities at work.

  1. Paint a picture for us, of your ideal office space?

My ideal office space would have to be big and spacious. I would want to have my office painted in royal blue and one section in red-because red is energetic and stirring and it often produces strong feelings and can create excitement. I want to decorate the office with antique ornaments and have it fully carpeted. I would like to have lovely Classic Peace Lily and luxurious office furniture and I’d have to get my big plasma TV of course!

  1. Is there anyone at Sutherland that you would consider a mentor? What stands out about this person and their work habits?

Odetta Rockhead. She is very ambitious and hardworking. She was able to accomplish being a vice-president of a BPO entity by the age of 25. She is truly inspiring, and if you know her you’d know that she is young, strong minded, and focused. She is goal-oriented and definitely someone I aspire to become.

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