Sutherland Global Services offers employees countless ways to learn new skills and expand their horizons. We offer extensive employee training through our professional development courses. No matter what your field of interest is, we seek to develop your innate qualities and help you achieve your goals. Spotlighted here is one of our superstars who has utilized these opportunities to further their career at Sutherland!
- What do you like most about your new title?
The absolute best thing I enjoy about my new title as Team Manager of my program is that I get to lead a team of agents to properly and promptly support and appoint our veteran’s within their communities in a timely manner.
- What would be your personal opinion on the difference between living and existing?
My personal opinion about living and existing is that living is inevitable if you are born, but existing means we get a chance to leave our mark here on earth. That lets the living know we were here and I hope we left it better than we arrived.
- What changes do you feel like you can implement in your new role?
I feel I can implement real change in my new role. I am able to teach, assist and touch everyone I come into contact with whether in person or over the phones. My passion for serving and thanking our veterans is beyond Independence, Memorial, or Veteran’s Day, it is a daily privilege and I am honored to be in a position that impacts lives.
- What are your habits or daily routines that helps you to recharge on a working day?
I wake up every day and say the Rosary, I am thankful every day I rise, then I exercise, either at home or by riding my bike to the park or running 3 miles (or as my sister would say “jerwalking” a cross between jogging, running and walking). I say “good morning” to everyone on the trails when I arrive and follow up with “have a good day” when I leave. Fast forward an hour or so later I am greeting my team and others by name, ready to start my day.
- What do you see in your future here at Sutherland?
At this time I do not see a glass ceiling so who knows! Maybe a Director or one day a VP!