Platinum Performer – Dwayne Norman

Jessica Hilaire By Jessica Hilaire | Jess is a Candidate Experience Specialist for shared services and carries the responsibility of perfecting all aspects of that experience from application to hire. She also conducts employee interviews for the Blog. She is a wanderlust and enjoys visiting her home in the Virgin Islands. She’s a passionate retrophiliac and enjoys music, acting, and football. Connect with her on LinkedIn or follow her on @SourcingLounge.

Dwayne Norman

Kingston, Jamaica

Sutherland Global Services has a plethora of incredible people. However, we have many who are willing to go the Extra Mile. In acknowledgment of their efforts, we honor them as a Platinum Performer. Recipients of this prestigious award are invited to our special quarterly dinner where they are recognized for their contributions to the company. Meet one of Sutherland’s latest awardee.

  1. What is your personal recipe for achieving long-term success?

To achieve long-term success I believe that one should never be satisfied with where they are at the moment. Always strive for better and set your goals higher and higher. Self-motivation is also a key factor, if you believe then you can achieve.

  1. What habits have made you successful?

Attendance and punctuality – things that I strive to achieve as I believe these are key factors in accomplishing our daily objectives. Personally, determination and self-confidence are most likely the traits that have made me successful. It’s important to have the drive to push past your limits and obstacles, and the confidence to know you can do it.

  1. What actions did you take to become a Platinum Performer?

Well, becoming a Platinum Performer was a short-term goal of mine. I can sum this up with a motto I learned since becoming a part of Sutherland, and that is “Going Above and Beyond”. I’d like to think that it was due to me going above and beyond my regular scope of duties that I was considered a Platinum Performer.

  1. Do you enjoy working as a member of a team?

I love Teamwork!! I’ve been told I’m a social butterfly and I get along with just about anyone. Teamwork means actively contributing to and motivating others towards a common goal. This is something I strive to do daily, and I have the utmost confidence in my ability to work as a member of a team.

  1. Provide me with one quote that sums up your Platinum accomplishment.

“This is only the beginning.”

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