- How and when did you come to Sutherland?
I worked in a retail store as a cashier and then I was moved to customer service. I liked my job, but as time went by, I needed to find something different and needed to earn more money. I filled out the application, and I was surprised that the recruiting team responded back to me. After the interview, I was so happy when I received another email with the schedule for my orientation and training. I was hired January 5, 2015, and it was amazing. I learned many things through the help of my manager and supervisor, and I love what I’m doing.
- What gets you up in the morning? No, not your dog or alarm….but what really drives you to get up and give your best each day?
Every day is a blessing, so make the most out of it, because we aren’t promised tomorrow. Each day is different and it will never come back. I’m also thankful to God that I have a job that helps me pay my bills. Another thing I’m thankful for is the supportive family and friends that I’m very lucky to have. We all have problems, but I know God will never leave us. It’s up to all of us to handle things in a positive way.
- Who at Sutherland has made the biggest impact on your career and why?
I am very thankful to my first manager, Thornton Lampley, for believing in me and giving me a chance to work with his program, and to my mentors and supervisors, Dwayne Curry and Jeremy Metoyer (I hope I spelled it correctly), for their patience to teach me while I was training. I learned many things I didn’t know I could do. Also, my current manager, Anthony Palmer, for giving me the support and recognition that helps motivate me to learn new things every day.
- What would be your advice to someone who wants to work in your position at Sutherland?
Be persistent, have patience, and just do the job with integrity. Even if nobody recognizes it, at least you are doing the best you can, and it will pay off in the end.
- What makes Sutherland stand out from your previous employer(s)?
People here are awesome, talented, and hardworking. Sutherland gives you many opportunities to grow and recognizes employees and their contributions.
- Which country that Sutherland operates in would you most like to visit and why?
I want to visit the Philippines even though I’m from there. I would also like to visit Canada.
- What’s the best advice you’ve ever received at work or in life?
Just believe you can do it. If others can, why can’t you? Do what you love and love what you do.
- What do you do outside of work?
Sometimes I’m lazy on my days off, but I like to organize things in the house, cook and experiment some in the kitchen, watch movies, and hang out with family.
Meet our Author!
By Amber Kukiela| Amber is the Candidate Experience Specialist for Sutherland. She has a diverse background in marketing and has worked with Welch Allyn Inc. and the New York Family Business Center. She is a recent graduate of Le Moyne College where she majored in Business Marketing and minored in Philosophy and Art Administration. During her time at Le Moyne, she was a sprinter and high jumper for the NCAA track and field team. Since then, she has been running in 5k races around the Central NY area. When not running, she dabbles in photography, painting, and illustrating. She also enjoys baking and cooking and uses her coworkers as taste testers.