This week for our Day in the Life of a Sutherland Global employee, I caught up with Kevin Guillory Jr. who is from Covington, LA!
Kevin Guillory Jr.
Tech Support/Customer Service for CloudSource
- What parts of your job do you find most enjoyable?
“What I enjoy the most about this job is the opportunity to help people every day. It’s a wonderful feeling when I can hear the satisfaction in a customer’s voice. Of course, there are many times when I am not able to resolve a customer’s issue the way I would like to. However, when I do it makes it a joy to come to work.”
- What do you see as your greatest accomplishment this year?
“My greatest accomplishment so far this year was making the move from my hometown of Houston, TX to Covington, LA. I moved here to be closer to family members, and while it was a big change for me, I am very glad I did it. Not only am I closer to my family, but the move allowed me to become a part of the Sutherland family.”
- Who at Sutherland has been your biggest inspiration?
“My biggest inspiration isn’t one person, it is a group of people. I fondly recall that during my first couple weeks of training, the weeks of nesting, and the end-of-day meeting I was always laughing. Everyone has a great sense of humor and a strong work ethic. My coaches are always there to lend a hand, and some of the same ‘classmates’ that I trained with are now on my team. I haven’t forgotten the names of my coaches, both past and present, who rock: Nichole Craig, Christine Reed, Jamie Spoczak, and Nabeel Bazzi. Also, my Sutherland ‘brothers and sisters’: Candace Penn, Michael Grimmett, Leesa Bradley, Sean Baird, Ada Charlson, and Kelly Jones, just to name a few. You don’t remember someone’s name unless they have had a positive impact on you. It truly feels like a family.”
- If you could eat one thing for lunch for the rest of your life, what would it be and why?
“If I could eat one thing for lunch every day it would be either okra gumbo or red beans and rice. One of the best things about the culture of Louisiana is the cuisine. It puts a smile on your face, thus filling you up in more ways than one!”