New Hire of the Month - Tiffanie Mills

New Hire of the Month – Tiffanie Mills

New Hire of the Month

Tiffanie Mills

Kingston, Jamaica

 

  1. How did you hear about Sutherland Global Services?

I heard about Sutherland Global Services during my time at the University of the West Indies.

  1. What made you apply to the company?

Being fresh out of school, and before being introduced to Sutherland, the career opportunities available to me seemed very discouraging. When a friend of mine informed me of the chance to grow and develop my career at Sutherland, I quickly applied!

  1. If you could choose one superhero power, what would it be and why?

Telepathy. I would really like to understand the true meaning of what people are saying. Being able to read minds would definitely help me grasp the relationship between external expression and internal thoughts.

  1. Tell us about a memorable moment you had during your training process here at Sutherland Global Services.

Although I have had several memorable moments at this company, the one I reflect on the most is meeting all the members of the Hive team, especially bubbly Oprah. My Trainer – Jessica, Team Lead – Matt, and Director – Lindsay, have each left me reassured and confident in my abilities.

New Hire of the Month - Jennifer Yeh

New Hire of the Month – Jennifer Yeh

Jennifer Yeh

Rochester, NY

 

  1. What are you most looking forward to here at Sutherland Global Services?

Seeing what opportunities may come from my experiences here and where I can apply my skills and talents to developing projects and improving existing processes. I’m also looking forward to getting to know people and hopefully establishing connections that go beyond the workplace!

  1. Tell us about a memorable moment you had during your training process here at Sutherland Global Services?

Musing over the fact that a particular challenge at work brought my teammates and I closer together. I realized, at that point, it’s the people and the relationships that make your job fulfilling and want to come into work every morning!

 

Also, discovering that I could live off of vending machine food.

 

  1. Tell us about how you heard about Sutherland Global Services?

The first time I ever heard about SGS was when my Manager called me to see if I was interested in the position!

  1. What is your ultimate career goal?

To be in a career where I am happy and contributing my skills and exercising my interests for the benefit of others. I don’t always follow or live by a pre-defined path. My philosophy for life and work is to live fully in the present and give your all, keep your eyes and mind open to things that are different, new, or interesting, and take risks! You only live once. See where things take you!

  1. Where do you most want to travel?

Honestly, everywhere. There’s something to be gained, learned, and experienced from each new place. But really, it’s not about where I want to travel, but with whom I’d be traveling with.

 

New Hire of the Month - Danita Morrison-Coles

New Hire of the Month – Danita Morrison-Coles

Name: Denita Morrison-Coles

Location: Poinciana, FL

Program: Work at Home – Tech Support

 

Meet our New Hire of the Month, Denita Morrison-Coles! I was fortunate enough to be able to catch up with the busy mother of three this week!

 

Q: What was your first impression of Sutherland? 

A: At first, I was a little intimidated because I thought I might have bitten off more than I can chew. As I made my way through training, I thought there was no way I was going to be good at this job. But now I feel very prepared because I was given the right tools to succeed.

Q: Why did you want to work here?  

A: What made this job most appealing was the ability to work from home. I have three girls, and I love the fact that I can be close by if they should need me.

Q: What was your favorite part of training

A: [The tools]… that were provided to me and discovering they would help me overcome my lack of confidence in my abilities. Once I was taught how to use these tools, I relaxed and found my comfort zone.

Q: If you had the power to go back and change the outcome of a single event in the entire history of mankind, what would it be and why? 

A: Honestly, there is no part of history I would change. I believe that everything happens for a reason, and as things occur, they make way for the next phase in life. I think that if we change one event, that could change the entire course for all of mankind.

 

New Hire of the Month - Amanda Bogardus

New Hire of the Month – Amanda Bogardus

Name: Amanda Paige Bogardus

Location: Syracuse, NY

 

Meet our New Hire of the Month, Amanda Bogardus! This week, I was able to chat with Amanda about her new job at Sutherland.

 

Q: What was your first impression of Sutherland?

A: Sutherland seems like a place where you can definitely start a path towards a rewarding career!

 

Q: Why did you want to work here?

A: I wanted to work here because Sutherland really seems to care about the growth of their employees, and provides a built-in support system. It is nice to know that whenever I have a question, there will always be someone with an answer for me.

 

Q: If you were CEO for a day, what one change would you make companywide?

A: I am still learning about the company because I’m fairly new here. So far, I love that the company has Casual Month/Day/Week if you donate money to a charity! If I were CEO, I think it would be cool to do this every day, as long as employees donated a certain minimum amount of money.

 

Q: If you were a monster, how would you scare people?

A: People would be scared by how much they love me!

Sharonda Hunter

New Hire of the Month – Sharonda Hunter

 Meet our New Hire of the Month, Sharonda Hunter who is one of our newest members of our CloudSource team!

Q: If you were CEO for a day, what one change would you make companywide?

A: I would want to know how the employees feel about their jobs, so I would make it a point to meet everyone. By speaking to them directly, I would be able to target any problems and create solutions to the issues they bring up. Since Sutherland seems to value their employees and promotes people from within the company, I believe the on-on-one interaction with employees would ultimately help identify future leaders, as well.

Q: What has impressed you the most at Sutherland Global so far?

A: Sutherland is full of opportunities. We are kept up to date and informed about product information. Leadership is also important at Sutherland, so every agent is not only prepared to be the best, but we are also backed by an amazing support team. On the whole, agents are given many opportunities to become leaders at Sutherland!

Q: What have you enjoyed the most so far at Sutherland Global?

A: I have enjoyed the flexibility of working from home, as well as the one-on-one training that is provided. I now feel that I have the skills needed to exceed expectations on the job! Sutherland constantly provides bonuses for performance including perfect attendance, so hard work is acknowledged and rewarded here.

Q: If you could stock a vending machine with anything, what would you stock it with and why?

A: Fortune cookies! They have inspiring messages that could help motivate people every day!

 

That’s actually a great idea, Sharonda! Welcome to Sutherland!

Day in the Life - Kayla Prier

New Hire of the Month- Kayla Prier

This week for our New Hire of the Month, I caught up with Kayla Prier who is from our Alexandria, LA location!

Name: Kayla Prier

Location: Alexandria, LA

Program: Sales

 

  1. What was your first impression of Sutherland?

“My first impression of Sutherland was that this would be a fun, competitive career to grow and be an asset in.”

 

  1. What is your favorite part of training?

“My favorite part of training is learning all of what my program has to offer to customers so that we can make their everyday lives a little bit more enjoyable and easier.”

 

  1. Why did you want to work here?

“I wanted to work for Sutherland because I felt that I would be an asset to the company, and I love helping people.”

 

  1. If you were a monster, how would you scare people?

“I would scare people by hiding behind doors, and jumping out when approached. I would then have to give that person a flower, or something, and apologize.”

New Hire of the Month - Melanie White

New Hire of the Month- Melanie E. White

This week our new hire of the month is Melanie E. White who is from Kansas City, MO and is a member of our CloudSource team!

Name: Melanie E. White

Location: Kansas City, MO

Program: CloudSource, Tech Support

 

  1. What was your first impression of Sutherland?

“A reputable company that offered a wonderful work at home position that seemed to be tailor-made for me so that I am able to succeed for Sutherland and for myself.”

 

  1. What is your favorite part of training?

“My trainers are very helpful and humorous. I absolutely love learning all the new material as I enjoy a challenge.”

 

  1. If you were CEO for a day, what one change would you make companywide?

“Employees have the option to work holidays if they would like to.”

 

  1. If you could stock a vending machine with anything, what would you stock it with and why?

“Cheap books. I love to read and reading material always seems to come in most useful and relaxing wherever a vending machine usually is.”

tc

New Hire of the Month – Theresa Charles

This week our new hire of the month is Theresa Charles from our Rochester, NY location!

Name: Theresa Charles

Location: Rochester, NY (Jefferson Road)

Program: Consultant

  1. What are three things still left on your bucket list?

“Getting settled in a new city, purchasing our first home, and owning a restaurant.”

 

  1. Does Sutherland have something to offer that other employers don’t? If yes, what?

“The ability to grow within the company at only six months in to the company. In my opinion, this is the absolute best asset ever.”

 

  1. What is the best compliment you have ever received?

“I am an amazing person.”

 

  1. What is your favorite song out right now?

“Beautiful by Mali Music.”

Kenmone D. Hammond

New Hire of the Month- Kemone D. Hammond

This week our new hire of the month is Kemone D. Hammond from Alexandria, LA. If you want to be showcased, e-mail us at Hive@Sutherlandglobal.com.

 

Name: Kemone D. Hammond

Location: Alexandria, LA

Program: Consultant

 

 

  1. What is your favorite thing about Sutherland at this point?

“I’ve always loved customer service and I love a job that offers and pays me for something I like to do”.

 

  1. What is one thing you would like someone outside of Sutherland to know about?

“If you are looking for a job that is dealing with everyday people, come join in! Simple as that. The pay is good and there are many opportunities for advancement”

 

  1. If you could go back in time to any era, which would it be?

“It would have to be the 90’s. I would like to do my childhood years again and appreciate my adolescence!”

 

  1. What’s the strangest talent you have?

“I really do not have a strange talent, but one talent that is not considered common is making a variety of things out of one sheet of paper: boats, claws, stars, flowers, PacMan, etc.”

 

 

Allen Garrison New Hire of the Month

New Hire of the Month – Allen Garrison

This week our new hire of the month is Allen Garrison from our Rochester, NY location!

Name: Allen Garrison

Location: Rochester, NY (Jefferson Road)

Program: Consultant

  1. What is your favorite thing about Sutherland at this point?

“At this point, my favorite thing at Sutherland Global is the people. I have found that my co-workers are very friendly and more than willing to share their expertise in their associated field.”

  1. What is one thing you would like someone outside of Sutherland to know about?

“The one thing that I tell people outside of Sutherland is that Sutherland operates like a business family and cares about its’ employees.”

  1. If you could go back in time to any era, which would it be?

“If I could go back to any time era, it would be the 80’s. I love the music and the clothing. I am a head-banger at heart. I say….bring back Head-Bangers Ball on MTV!”

  1. What’s the strangest talent you have?

“The strangest talent that I have is that I can make a water dripping noise by flicking my cheek with my finger.”

Heather Rockett

New Hire of the Month – Heather Rockett

Our New Hire of the Month for May is Heather Rockett who is from our Alexandria, LA location!

Name: Heather Rockett

Location: Alexandria, LA

Program: Consultant

  1. What is your favorite thing about Sutherland at this point?

It is a great environment, laid back and fun, yet still professional and effective.

 

  1. What is one thing you would like someone outside of Sutherland to know about?

The trainers are very informative and make training not so boring and redundant.  The employees are upbeat for the most part, which keeps a good attitude throughout the facility.

 

  1. If you could go back in time to any era, which would it be?

I would like to go back to the early 1900’s; times were much simpler then.  They were tougher times, but everyone had a mutual respect for each other, which is not common these days.  People could trust each other and everyone looked out for one another.  People knew what real work was like back then, again, unlike now.  People should have to earn what they have, not just get it given to them.

 

  1. What’s the strangest talent you have?

I don’t know about strange talents, but it is almost impossible to be in a bad mood around me. I feel the need to keep people in good moods because I feel that your day goes by better and faster when you and everyone around you are in a good mood. I have a very upbeat personality and I like to make people laugh, and those things are contagious.